1. Introduction

Welcome to MULTISTORE (SMC-PRIVATE) LIMITED.
By purchasing from us or using our services, you agree to comply with the following Terms & Conditions.

2. Products & Services

  • We sell tools and equipment including cordless drills, wrenches, screwdrivers, and tools for carpenters, electricians, plumbers, and technicians.

  • All products are subject to availability.

  • We reserve the right to modify or discontinue products at any time without notice.

3. Pricing

  • All prices are provided in good faith and may change without prior notice.

  • Prices may vary depending on market conditions and stock availability.

4. Orders

  • Orders are confirmed only after verification and acceptance by our team.

  • We reserve the right to cancel any order due to:

    • Product unavailability

    • Pricing errors

    • Suspected fraudulent activity

5. Payment

  • Payment must be made using approved methods communicated at the time of purchase.

  • Orders may not be processed until payment is confirmed (if applicable).

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location and external factors.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

7. Returns & Refunds

  • Returns and refunds are handled according to our Refund Policy.

  • Customers must review the policy before making a purchase.

8. Warranty

  • Some products may include a manufacturer or seller warranty.

  • Warranty terms vary by product and must be confirmed at the time of purchase.

9. Limitation of Liability

  • MULTISTORE (SMC-PRIVATE) LIMITED shall not be liable for:

    • Any indirect or consequential damages

    • Losses resulting from misuse of products

    • Delays or service interruptions

10. Customer Responsibilities

  • Customers must ensure correct product selection before purchase.

  • Proper use and handling of tools is the customer’s responsibility.

11. Privacy

  • Customer information is handled according to our Privacy Policy.

12. Changes to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

13. Governing Law

  • These terms are governed by the applicable laws of Pakistan.

14. Contact Information

For any questions or concerns:

  • 📞 Phone: +92 317 7207818

  • 📧 Email: shahidtech19@gmail.com